Welcome to Vendlay

These Terms & Conditions are the rules for using our website and buying from our store. By visiting Vendlay.shop or placing an order, you’re agreeing to these terms. If you don’t agree with anything here, please don’t use our website or place an order with us.

About Us

Vendlay is an online store offering quality products through our website. We’re a small business based in Los Angeles, and we take pride in what we do. All product details, prices, and availability are shown on our site.

Product Information

We do our best to provide accurate product descriptions, images, and pricing. But please keep in mind that colors and appearance can vary slightly depending on your screen settings, lighting, or photography. Always double-check product details before placing your order.

Product Availability

Everything we sell is subject to availability. Sometimes items sell out faster than expected. If that happens after you’ve placed an order, we’ll reach out to you using the contact information you provided to discuss your options.

Pricing and Payments

All prices on our website are in U.S. Dollars (USD). We always show you the final total, including shipping and any applicable charges, at checkout before you pay. We accept credit cards, debit cards, and digital wallets like PayPal, Apple Pay, and Google Pay. For more details, check out our Payment Policy.

Placing an Order

When you place an order, you’re responsible for making sure your billing, payment, contact, and delivery information is complete and accurate. After you submit your order, you’ll get a confirmation email. We may need to contact you if there’s an issue with payment, product availability, or delivery details.

Order Changes and Cancellations

Need to change or cancel your order? You have 24 hours from the time you place it. Just email us at info@vendlay.shop right away. If your order has already been processed or shipped, we won’t be able to stop it, and you’ll need to follow our return process.

Please note: asking for a cancellation doesn’t automatically mean it’s cancelled. We’ll check the status of your order and let you know if we can make the change.

Shipping and Delivery

We currently ship within the United States only. Shipping costs, processing times, estimated delivery dates, and tracking information are all explained in our Shipping Policy. You’re responsible for providing a correct shipping address at checkout.

Returns and Refunds

We want you to be happy with your purchase. If something isn’t right, you have 30 days to request a return. All the details about return eligibility, shipping costs, exchanges, and refunds are covered in our Return & Refund Policy. Please read it before sending anything back.

Privacy

We take your privacy seriously. Any personal information you share with us is handled according to our Privacy Policy. We never sell your data, and we only use it to process your orders and provide good customer service.

Using Our Website

We want everyone to have a good experience on our site. Please use our website only for lawful purposes. Don’t try to hack, disrupt, or misuse our systems. Don’t introduce harmful software, attempt unauthorized access, or use our site for fraud. We take security seriously.

Errors and Inaccuracies

We do our best to keep our website accurate, but mistakes can occasionally happen. If we spot an error in pricing, product details, or availability that affects your order, we’ll contact you to explain the situation and find the best solution.

Your Rights

Nothing in these Terms & Conditions takes away your consumer rights under the law. If there’s a law that gives you rights we can’t legally restrict, those rights still apply.

Limitation of Liability

To the extent allowed by law, Vendlay is not responsible for losses that happen because of things outside our reasonable control (like natural disasters or carrier delays) or from improper use of our website. This doesn’t exclude any liability that can’t be legally limited.

Governing Law

These Terms are governed by the laws of the State of California, United States. If there’s a dispute, it will be handled under California law.

Intellectual Property

Everything on our website, including text, images, logos, graphics, and designs, belongs to Vendlay or is used with proper permission. You can’t copy, reproduce, modify, or distribute any of it without our written permission.

Third-Party Links

Our website may include links to other websites for your convenience. We don’t control those sites and aren’t responsible for their content, privacy practices, or security. Always read their terms and policies before using them.

Updates to These Terms

We may update these Terms occasionally to reflect changes in our business, website, or legal requirements. The latest version will always be posted here with the date it was last updated. We recommend checking back before placing an order.

Questions

If you have any questions about these Terms, please reach out to us. We’re here to help.